Starlink digital television. Tariffs for unlimited internet
The master called. He connected me to port 1 in the Dlink switch, it was hanging on the old switch. Everything works great now. Sorry you can't edit your review.
| 2017-10-30 |
The network constantly disappears, sometimes for a day - they don’t pick up the phone, or they answer and say that there is currently a problem at your address - wait a day, everything should work. Or, if the Internet appears after 5 minutes, they shrug their shoulders and say there is no problem at the moment! I report that there were problems, but the provider simply does not care about you as a client. They can check the ports and ping you. They cannot say that at the moment everything is working, there are no problems, but they cannot say that the equipment they have there is ancient.
I am grateful to the provider for low prices and high internet, as well as the ability to connect to television.
I've been using it for five years now. Everything was fine before, but the last year has been something. It’s impossible to watch movies, but about online games, it’s generally constant crashes, there’s no speed after midnight. The answer to calls is that they are changing something there, equipment or something else. But not for a whole year? I left on the website: “Call me back,” but no answer, no hello. It's a pity. Address: Shmitovsky proezd, 44 The router was already changed according to instructions. There is still no speed, the set-top box and a couple of phones are working at the same time. Do something. Are we waiting or not?
| 2016-06-07 |
Here is a counter of negative and positive reviews. Don’t be fooled)) but look at when ALL the positive and negative reviews were written. For 2016, NOT ONE really positive review, but all the negative ones were for 2016. The nail in Starlink’s coffin was put in April, when the resource administration took an unprecedented step - extending almost everyone who asked for the reporting period for 2-3 weeks, all because , that the services that were provided this month cannot be called the Internet...
| 2016-05-27 |
To be honest, I don’t care at all that someone is attacking you there, ddos attacks and other nonsense, why am I getting a service of disgusting quality for my money. In no case do I recommend this provider to anyone who values their nerves and money. If you can't protect against DDOS attacks, maybe you shouldn't be in this business? Where is your security team? Will you wait until the terrible hackers stop attacking you or will you do something eventually? You are the most finished...
| 2016-04-16 |
In Starlink since the end of 2010, but alas, it is no longer the same. Over the past couple of months, there have been frequent problems with the Internet - either a complete lack of connection, or the speed fluctuates, and with it the stability of access to certain network resources. With such problems, there is no point in calling tech. support - short beeps, or they simply don’t pick up the phone, apparently a lot of calls, but this doesn’t make it any easier. There is also silence by email. When communicating on the form, messages that are supposedly not related to the topic of discussion are often deleted. Guys...
PIN: 051973 Over the next 4 days, after contacting the technical support service for help, the technical support service did not restore my lost router settings. They feed you with promises - tomorrow, the day after tomorrow. The Internet constantly freezes, the speed does not correspond to that stated in the contract, the quality of services is disgusting. Before this, there was Internet from MGTS, the Internet worked constantly. I could download torrents for weeks without turning off my computer. And this is a complete mess. It turns out I was in vain to fall for the advertising...
| 2015-12-25 |
Over the next 4 days, after contacting the technical support service for help, the technical support service did not restore my lost router settings. They feed you with promises - tomorrow, the day after tomorrow. PIN 051973. The Internet constantly freezes, the speed does not correspond to that stated in the contract, the quality of services is disgusting. Before this there was Internet from MGTS, the Internet was constantly WORKING! I could download torrents for weeks without turning off the computer. And this is a complete mess. It turns out I was in vain to fall for the advertising...
The impression is that all the good reviews are self-PR for the company. Constantly disconnected, which not only slows down my work, but also ends my conversations with colleagues and partners on Skype. Frankly extortionate price for services, and more than once I checked the real connection speed when downloading data from the network: not a damn thing corresponds to my 800 rubles per month. Separate opus: tech. support. Turnover in a call center is a typical phenomenon, but when three operators are trying to figure out how to leave...
| 2015-08-16 |
We initially agreed on one price for IP telephony. We tried to negotiate with them at this price for two weeks. We purchased equipment and hired a person. At the moment of conclusion, it turns out that the price is completely different, several times higher than promised. Starlink openly let us down in terms of timing, money, and everything in general. As a result, we were urgently forced to look for a replacement for this provider. I don't recommend anyone to work with them. Or if you want to work with them, immediately ask for a contract with agreed prices. Don't be fooled...
I called technical support and asked: “How much should I pay for the Internet?” They answered: “670 rubles.” I asked again just in case, they again answered 670 rubles, I took exactly 670 rubles and went to pay. I entered the PIN code, the amount on the screen was 760 rubles, I had to return home to take the missing amount. How could it be so wrong? Dear employees, learn arithmetic, or at least simple counting to 100.
I have been using the company's service for over a year. Initially, everything was fine, there were some nuances with a drop in speed, but they responded to the complaint and corrected something. Then, at the beginning of October, Starlink had an accident, well, it happens to everyone, what to do, I was waiting for it to be fixed. They fixed it for about ten days, gave me two weeks of free use (thank you), but after fixing the problem, the speed dropped from the stated 65 Mb/s to 10-15 places to 2-5 Mb/s, I called on October 18 and asked to fix the problem. And today is November 3rd...
As was the boorish Izmailovo ru, DS Telecom remained on the same profile, the connection was cut off once a week. SMS messages about problems are sent to some people, but not to others. You write as if something will change.
Super mega provider! I'm glad that I use it. Thank you! I don’t know how I used another provider before.))) I also want to note the quality of the download, it’s just space))).
We posted our flyers in the elevator (on the lamp) and on the doors on each floor. The leaflets cannot be scraped off; the adhesive base still remains on the surface. How can you work with a company that treats its potential clients this way, stupidly crap in their house?!?
Our organization Profpostavki LLC has been using Starlink services for about 2 years. I'm tired of constant problems with the Internet, several times a week (and sometimes 2-3 times a day) the connection drops! It has become almost a tradition for us to regularly call technical support with the question: “When will the Internet be available?” and receive a polite answer: “There are technical problems, the technician has left or is already working, we apologize.” Please tell me if it is possible to achieve in the center of Moscow...
Normal speed, good quality. I can say that in my experience this is the best provider so far. Before this, they replaced three people, something was wrong everywhere, there were many complaints for various reasons. Here, so far, after eight months there are no special complaints. Everything works fine, so I understand WHAT I’m paying for, and this is significant.
In order to connect StarLink unlimited Internet to a private home, you need special equipment, which can be purchased from the company’s employees in Moscow. There is no possibility of renting equipment or purchasing a TV set-top box. The provider’s specialists will establish a connection for all tariff plans for home Internet and IPTV, provide a new cable and set up the client’s own equipment completely free of charge.
How to connect to the Internet via StarLink?
You can connect StarLink wired Internet at a low price through the wire already existing in the apartment, provided that its integrity is not compromised and the connector is suitable in format for a digital Internet socket. Prostaya Svyaz LLC considers applications for cable Internet connection and offers cooperation on the following terms:
- Topping up your personal account with StarLink internet tariffs must be done at the beginning of the reporting period (month), since all tariff plans have an advance payment system.
- There is a “Promised payment” option. According to its terms, the subscriber can use the Internet online through StarLink for 3 days from the beginning of the month, even with a zero balance. For the allotted period, you must pay for the services of the provider. The option is activated for a fee, at a favorable price on the website or by phone.
- In some cases, you can temporarily “freeze” your unlimited tariff so as not to pay for the provider’s services. This is suitable for those who decide to go on vacation or travel for a long time. The option is provided free of charge. Validity period from 1 week to 3 months.
- The speed of resuming a connection disconnected for non-payment when depositing funds depends on the payment method. How much it costs to connect StarLink Internet when service is suspended depends on the reason for breaking the contract.
- You can terminate the contract with the provider or install StarLink wired Internet in your apartment by contacting the office to fill out an application. There is an easier way to disable it. You must not pay for subscription services for 6 months. Then the connection will be disconnected automatically.
- You can top up your balance through your Personal Account, mobile payment systems from Beeline and MTS, Yandex Money, Qiwi, E-POS service, Visa and Master Card. You can also use MKB, Europlat, and Qiwi terminals. Payments are accepted at Sberbank and MobilElement branches.
For more detailed information, you can contact the Technical Support Service specialists by phone. They will tell you about the cost of services and what tariff plans are current at the time of your request. Thanks to the convenient organization of the Personal Account, all StarLink clients can manage their options and pay for them without leaving home. You can recover a forgotten access password by calling the Technical Support Service. It is possible to activate the SMS notification option for a small fee. This will make it easier to control your account balance and replenish it on time.
Procedure and diagram for connecting to Starlink networks
After determining the possibility of connecting to Starlink networks, engineers come to your house and stretch the cable across the floors to your junction box in the electrical panel. After carrying out the preparatory work on pulling the cable, you will be notified by phone that the Internet is ready to be installed in your apartment and you choose a convenient time to continue the work. At the appointed time, a technician will come to you and within an hour will run a cable into the apartment, connect it to the computer and organize a connection to the Internet.
How to connect and configure Starlink Internet on several computers?
If you have several computers (desktop PCs, laptops, tablets, smartphones, game consoles, etc.) and you want access to the Internet on all devices, then you need to order a router, preferably wireless, connect and configure it. Pay attention to the fact that if you purchase and configure a cheap router yourself, then you may not be surprised and think about the questions - “Why is the Internet slow?”, “Why is the network access speed lower than stated in the tariff”, “Why are the router settings constantly get lost,” etc. Contact professionals who will select you high-quality equipment that meets all the necessary requirements.
How can I find out the actual speed of Internet access?
The actual speed of Internet access must be measured directly through the main cable. Connect the cable to your computer and check your network access speed using special software or online utilities for measuring network access speed, of which there are plenty on the Internet.
How to ensure security on the network?
We will not go into details of what unprotected work on the network can mean for you. The main elements of ensuring safe work on the network: an antivirus, a secure wireless network, a licensed, updated operating system and programs, as well as reasonable use of websites.
What to do if the Internet does not work?
There can be many reasons for lack of Internet access. Here are some of them: problems on the part of the provider, the cable in the entrance or at your home is broken, the necessary drivers are missing, access is blocked by viruses, the router settings are lost, and much more. It can be difficult to determine the exact cause over the phone. Most often, a specialist visit is required to diagnose the causes.
What to do if some sites do not work?
If some sites do not work, there may be only three reasons for this:
- access to some sites is blocked by malicious code on your PC
- access to the site is blocked by Roskomnadzor
- the site simply does not work for technical reasons
In the first two cases, we can help you restore the functionality of a number of sites.
Internet provider Starlink is one of the most famous and popular providers in Moscow and the Moscow region. The coverage area of this telecommunications company covers almost the entire territory of the region, offering high-quality and fast Internet not only for regular users, but also for new customers waiting for the opportunity to immerse themselves in the world of interactive entertainment at the highest possible speed. A distinctive feature of the Starlink operator is the fastest application processing time and Internet connection. The master will come to you on the same day or the next day, you won’t have to waste time waiting agonizingly.
Starlink tariff plans:
Internet provider Starlink offers fairly flexible tariff plans designed to satisfy the needs of both ordinary users and active customers with a huge number of devices that require a dedicated broadband connection. The cost of the minimum possible speed – 60 Mbit/s – starts from 499 rubles; for the standard and familiar 100 Mbit/s you will have to pay 899 rubles. This is a fair payment for the quality of services - the Internet from Starlink is considered one of the fastest and most stable connections, whose speed does not depend on the degree of load on the channel and is not subject to reduction at times of peak load.
Special offers and special promotions from StarLink
Attracting customers with just a stable Internet is not so easy, so Internet provider Starlink offers special service packages and promotions for both new customers and regular users:
- Possibility of connecting high-definition interactive television with equipment rental.
- Comprehensive packages of Internet and digital television services, allowing you to save money and connect several services for the price of one.
- Subscribe to antiviruses at reduced prices thanks to an affiliate program with the majority of antivirus laboratories in Russia.
- Special promotions and loyalty programs for regular customers, reducing the cost of subscription fees and allowing you to save additional money. In addition, it is possible to arrange packages, the price of which includes free rental of telecommunications equipment!
Internet provider Starlink is one of the most popular providers in Moscow and the Moscow region. Join Starlink's satisfied customers right now and apply for a stable high-speed Internet connection using the website elkatel.ru!
